The venue is easily accessible for visitors with mobility difficulties and accessibility needs. We work closely with ‘Attitude Is Everything’ who improve disabled people’s access to live music by working in partnership with audiences, artists and the music industry to implement a charter of best practice in the UK.
We were awarded Gold level of the Charter of Best Practice in September 2013. We also work with CredAbility, a quality assurance system committed to supporting disabled customers and are a CredAbility Verified Accessible venue.
In addition to this, we work with AcessAble, a UK leading provider of accessibility information.
Our venue is fully accessible with flat access, lifts to all floors, and automated doors in most areas. Lifts are wide enough to accommodate a standard wheelchair.
Accessible toilet facilities are within easy reach of any location inside the venue, as well as a dedicated Changing Places facilities.
A public blue badge holder car park is located next to the Arena on Dean Street. This area is operated by Nottingham City Council on a first come first serve basis and can’t be booked in advance. There are also blue badge holder parking spaces on Barker Gate opposite the venue and on street parking on nearby streets. Other local car parks offer blue badge holder parking and can be found on our getting here page.
Our team are here to help, support and guide you every step of the way. To arrange a tour of our facilities or to discuss your requirements in more detail, either fill out the form opposite and we’ll give you a call or contact us on:
Tel: 0115 853 3008
Email: conference@national-ice-centre.com
Please note standard working hours are Monday to Friday 8.30am to 5pm.
