Frequently Asked Questions

There are plenty of things that we’re sure you’d like to know about organising meetings and events at our venue. Here you will find answers to the most frequently asked questions.

A free, high-speed Wi-Fi connection is provided across all our meeting and conference rooms, as well as in the main Arena. Extra bandwidth or IT support can be arranged if required.

Onsite car parking is available when the entire Arena is hired, and this is subject to availability.

There are numerous car parks within Nottingham City centre, all of which are within close walking distance of the venue. All the car parks are clearly signposted on the main approach roads. There is also a public disabled car park next to the Arena on Dean Street, this is operated by Nottingham City Council and is managed on a first come first serve basis, please note this cannot be booked in advance.

For more information on car parks, visit our getting here page.

Please follow this link if you plan on using public transport to visit us.

When you hire the arena, loading and unloading takes place at the backstage entrance, which is a convenient location for production and AV.

For meetings & events, depending on availability, unloading can take place in the backstage car park or the loading bay. Your event organiser will arrange this with you.

Yes! We work closely with many Nottingham City centre hotels and can offer discount to all our meetings, conference, and event bookers. Follow this link to view our recommended hotels.  

Our dedicated meetings & events team will be on hand to assist on the day of your event. Information and contact details will be available in the room if you require any further assistance during your event.

Dedicated IT support can be arranged to be onsite throughout your event at an additional cost. However, our onsite IT team pride themselves on checking the facilities regularly. If you do not pre-book IT support, it’s subject to availability depending on the day of event.

Yes, all additional equipment or requirements can be arranged via our experienced meetings & events team. Working closely with local companies on regular basis, we guarantee the best prices and to ensure a hassle-free experience for the organiser, we can invoice collectively.

We require a signed contract and 50% deposit on confirmation for Arena hire and for meetings and events bookings.

Further to this we require full payment before the event date, depending on the agreement within the contract.

The venue is easily accessible for visitors with mobility difficulties and accessibility needs. We also work with CredAbility, a quality assurance system committed to supporting disabled customers, and we’re a CredAbility Verified Accessible venue.

For more information, please visit our accessibility page. If anyone in your party has any specific access requirements, please contact us and we’ll be able to offer you advice.

Further to the last government announcement, no proof of vaccination or testing will take place. Masks are optional and personal preference to the organiser or the event or personnel attending the event.

Please be reassured employees at the Arena are testing regularly and isolating if required. This is to protect each other and our customers, this will be reviewed as and when required.

All cancellations are subject to contract so please speak to your meetings and events team contact for further clarification.


Our team are here to help, support and guide you every step of the way. To arrange a tour of our facilities or to discuss your requirements in more detail, either fill out the form opposite and we’ll give you a call or contact us on:

Tel: 0115 853 3008


Please note standard working hours are Monday to Friday 8.30am to 5pm.